A payment drop box is available for use at City Hall. The drop box is secured and can be used to make any payment to the city. It is are located in the parking lot of City Hall located at 36535 Green Street. Do not place cash in the drop box.
If You Can't Pay
The most important thing is to contact the Billing Department as soon as you know you cannot pay your entire water bill. For more information, please contact the City Clerk at 586-725-2151, ext. 108 and/or the Utility Billing Clerk at 586-725-2151, ext. 111.
Final Water Bill
To request a Final Water Bill (PDF), contact Billing at 586-716-7631 to schedule a final meter read. This process can take up to 3 days, so please allow adequate time for your request.
Questions and Concerns
If you received a bill that has been estimated, your water meter did not give off a proper reading and needs to be serviced. To have your meter serviced, contact the Water Department, not billing, at 586-725-7300 to schedule an appointment. Someone needs to be at the residence in order for the Water Department to service the meter.